• Finance And Business 18.10.2018 Comments Off on Empathetic Marketing Satisfy Emotional Customers PDF C9be77e69

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    Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers PDF




    by M. Ingwer : Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers

    ISBN : #023034027X | Date : 2012-07-16

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    PDF-41287 | With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need…. Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers


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  • Finance And Business 18.10.2018 Comments Off on Top Mind Content Influence Business PDF 852932e9c

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    Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You (Business Books) PDF




    by John Hall : Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You (Business Books)

    ISBN : #1260011925 | Date : 2017-04-20

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    PDF-46e7b | A game-changing framework for staying top of mind with your audience―from the No. 1 company dominating content marketingWhat do many successful businesses and leaders have in common? They’re the first names that come to mind when people think about their particular industries. How do you achieve this level of trust that influences people to think of you in the right way at the right time? By d… Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You (Business Books)


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  • Finance And Business 17.10.2018 Comments Off on MIDAS Customer Communication PDF 9e80a5c83

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    : MIDAS: Customer Communication

    ISBN : #1853568244 | Date : 1999-09

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    PDF-15c26 | … MIDAS: Customer Communication


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  • Finance And Business 17.10.2018 Comments Off on Customer Service Internet Relationships Competitive PDF 6ba155729

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    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition PDF




    by Jim Sterne : Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition

    ISBN : #0471382582 | Date : 2000-05-08

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    PDF-7b961 | A comprehensive guide to taking full advantage of the Internet for customer care A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a successful site, you must know the latest technologies and understand how to integrate them into your business strategy. Written by internationally r… Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition


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  • Finance And Business 17.10.2018 Comments Off on Customer Service Survival Kit Situations PDF 60210a364

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    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations PDF




    by Richard S. Gallagher : The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    ISBN : #0814431836 | Date : 2013-03-20

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    PDF-13700 | The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone… The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations


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  • Finance And Business 16.10.2018 Comments Off on Corporate Social Responsibility Business Growth PDF 56938fccb

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    : Corporate Social Responsibility and Business Growth: Collateral Effects on Business and Society (Business Issues, Competition and Entrepreneurship)

    ISBN : #1634833228 | Date : 2015-09-20

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    PDF-228a4 | … Corporate Social Responsibility and Business Growth: Collateral Effects on Business and Society (Business Issues, Competition and Entrepreneurship)


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  • Finance And Business 16.10.2018 Comments Off on Netzwerkstrategien Informationstechnik B6konomische Unternehmensnetzwerken UnternehmensfBChrung PDF Dbfb8023d

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    Netzwerkstrategien und Informationstechnik: Eine ökonomische Analyse von Strategien in Unternehmensnetzwerken und deren Wirkungen auf die … Unternehmensführung) (German Edition) PDF




    by Markus Raupp : Netzwerkstrategien und Informationstechnik: Eine ökonomische Analyse von Strategien in Unternehmensnetzwerken und deren Wirkungen auf die … Unternehmensführung) (German Edition)

    ISBN : #3631395973 | Date : 2002-08-08

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    PDF-7cf8f | Empirische Befunde machen deutlich, daß Unternehmensnetzwerke aus Perspektive der Organisations- und Strategiegestaltung einen Bedeutungsgewinn erfahren haben. Dem Einsatz moderner Informations- und Kommunikationstechnologie (IKT) kommt in dieser Hinsicht eine hohe Relevanz zu, wobei die Potentiale der IKT jedoch nur durch ihre Einbettung in die Netzwerkstrategie und in Relation zu anderen Bauste… Netzwerkstrategien und Informationstechnik: Eine ökonomische Analyse von Strategien in Unternehmensnetzwerken und deren Wirkungen auf die … Unternehmensführung) (German Edition)


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  • Finance And Business 16.10.2018 Comments Off on Body Language Business Decoding Signals PDF 1f6966687

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    Body Language in Business: Decoding the Signals PDF




    by A. Furnham : Body Language in Business: Decoding the Signals

    ISBN : #1349317195 | Date : 2016-01-28

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    PDF-95cb3 | This innovative new work clarifies the misconceptions aroundbody language while providing a scientific approach to understanding non-verbal communicationat work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications…. Body Language in Business: Decoding the Signals


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  • Finance And Business 16.10.2018 Comments Off on Value Profit Chain Employees Customers PDF B9128ce78

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    The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees PDF




    by James L. Heskett : The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

    ISBN : #0743225694 | Date : 2003-01-09

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    PDF-9117e | James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results — proving that you can have it all, a goal thought inadvisable just a few short years ago. At the heart of this bold assertion is the authors’ indisputable conclusion s… The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees


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  • Finance And Business 15.10.2018 Comments Off on Cant Buy Like Authentic Connections PDF 7eb2d8528

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    by Bob Garfield : Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results

    ISBN : #1591845777 | Date : 2013-03-07

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    PDF-e6c76 | Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where “likes” stand in for transactions and a mass audience is maddeningly elusive. There has to be a better way . . . As Lennon and McCartney wrote a half century ago, money can’t buy you love. But in today’s… Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results


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